How chatbots use NLP, NLU, and NLG to create engaging conversations

Natural Language Understanding NLU Natural language processing and its subsets have numerous practical applications within today’s world, like healthcare diagnoses or online customer service. In this case, the person’s objective is to purchase tickets, and the ferry is the most likely form of travel as the campground is on an island. Before booking a hotel, … Read more

Zendesk vs Intercom vs Chatra vs JivoChat

Intercom Customer Communications Platform vs Zendesk Comparison 2023 But before we dive into the list of tools, let’s understand more about customer experience management and Intercom. And that’s really it, that’s how we tend to build comparison charts internally. So if you have a few of those, that could also be a good fit just … Read more

What is Natural Language Processing? Definition and Examples

Introduction to Natural Language Processing It mainly focuses on the literal meaning of words, phrases, and sentences. Stemming is used to normalize words into its base form or root form. It converts a large set of text into more formal representations such as first-order logic structures that are easier for the computer programs to manipulate … Read more